Shipping

Products will be shipped via UPS within 7 business days unless otherwise stated in the listing or in direct communication with you. Shipping costs are a flat rate based on size and will be applied at checkout. For customers in the Kansas City area, local pickup may be selected.

Return Policy

Every order is handled with utmost care. My goal is for you to be completely thrilled with your artwork! Please read the FAQ’s below to see how we can help you.

Can I return the artwork I purchased?

All sales of original artwork are final. If you wish to return a reproduction print, a restocking fee amounting to 20% of the print cost will be applied. We are more than happy to exchange a print for you, though the restocking fee for the original print will still be applied, as we print to order and do not fully stock prints in studio. A print return or exchange must be initiated within 7 days of the original purchase.

My artwork arrived damaged or was not delivered or was lost or stolen from my doorstep. What do I do?

We are not liable for any mishandling or failed delivery by the shipping service (USPS or UPS), and we are not liable for any damage incurred post-delivery. We work hard to package each order with care in sturdy flat mailers so that it arrives undamaged, and we suggest you handle your new artwork with care when opening the package and framing.

This is how we typically handle situations that fall outside of our control:

Damaged Print: If your print is damaged in transit we are happy to handle this on a case by case basis with individual collectors who are able to provide details and documentation of the damage. If the order is a complete loss and we offer a reprint, we ask that you return the print to our studio, either in the original packaging or in sturdy packaging purchased at your local post office. Collectors are responsible for shipping costs for replacement prints. We are unable to replace for free any prints damaged after delivery, so please place your print in a place away from possible water or heat damage, and handle the artwork with care when framing.

Not Delivered / Lost / Stolen: If your package is marked “Delivered” and yet is nowhere to be found on your doorstep, please first check your confirmation email to ensure that you input the correct shipping address. We are unable to replace any print order for free if the shipping address is incorrect. This does happen occasionally, and it is not uncommon to have the package returned here to the studio. If that is the case, we are more than happy to forward it to your correct address, though we ask that you pay for the postage. If the address is correct and you believe your package to have been lost, stolen, or if you missed the delivery, you must contact the shipping service personally. Unfortunately, there isn’t anything we can do on our end, so we are unable to address any failed delivery or theft issues directly. If a package is unable to be delivered, and is returned to our studio, we are happy to reship, but ask that you pay the for the additional postage. We are unable to reprint any order for free that has been not delivered, lost, or stolen.